01 · TELL US
Explain what happened
Chat in your own words. We’ll help gather the important details.
UK CONSUMER RIGHTS · HELP THAT STARTS HERE
Not happy?
Not happy?
You've come to
the right place.
Know your rights. Know who you’re dealing with. Know your next step. NotHappy.ai helps you tackle consumer, workplace and healthcare problems, build a clear case and make better-informed choices through business intelligence, Legal Connect and NotHappy Verified.
Build your case
7 in 10UK consumers experienced a problem with an item or service.Explore your options ↗
43%Of reported item problems, poor quality was a factor.Faulty goods help ↗
726,562Consumer contacts answered by Citizens Advice in 2024/25.Service problems help ↗
1.85mFinancial services complaints reported to the FCA in 2026 H1.Financial complaints help ↗
Independent UK figures cover different groups and periods. Government survey · Citizens Advice · FCA. These are not NotHappy.ai customer figures.
WHAT'S GONE WRONG?
Find help for your problem.
Choose the issue that best matches what happened.
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A reputation worth
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Apply to be featured ↗Simple application. No payment today.THREE SIMPLE STEPS
From “what now?” to a clear next step.
02 · KNOW YOUR RIGHTS
Understand your options
Get UK consumer information relevant to the issue you describe.
03 · BUILD YOUR CASE
Prepare your complaint
Keep evidence together and review a clear draft before using it.
GOOD TO KNOW
A few common questions.
Can I ask for help before signing up?
Yes. Tell the assistant what happened first. Create an account when you want to save the conversation as a case.
Will you contact the business for me?
You can build a case and review a draft complaint. Sending emails to businesses is not available yet; nothing is sent automatically.
What do the prices include?
See our Consumer Rights plans for pricing and what’s included. Payments are not active yet.