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MEDICAL RIGHTS · ON YOUR SIDE

Not happy with your medical care?
You’ve come to the right place.

Concerned about your treatment, communication or the way your complaint has been handled?
NHS, HSC or private care — we’ll help you understand your rights and organise your next step.

HELP THAT FITS

Choose the support you need.

Simple options for your next step.

One medical letter

Review and download your draft

£4.99 one-off

Three-letter pack

Room for follow-ups

£9.99 one-off

Proposed launch pricing. Payments are not active yet.

A little clarity on your rights in healthcare.

Your rights depend on your care setting and circumstances. We’ll help you organise the facts and explore which options may apply.

  • Safe, appropriate careCare from qualified professionals, with proper safety standards.
  • Dignity and respectBeing treated fairly, respectfully and without unlawful discrimination.
  • Informed treatment choicesClear information about benefits, risks and alternatives so you can make decisions about your care.
  • Privacy and confidentialityProtection for your personal health information and how it is shared.
  • Access to your health recordsRequest copies of your records and ask for factual errors to be corrected.
  • The right to complainRaise concerns about your care and have your complaint properly considered.

Keep your case together. Bring together key dates, correspondence and a short account of what happened so you can explain your concerns clearly.

Prepare your next step. Explore your options and prepare a healthcare complaint letter for review. Guidance is tailored to your facts, care setting and where in the UK care took place.

Read the NHS England complaints guide ↗ Explore the NHS Constitution for England ↗

You tell us what happened.
We’ll help with the next step.

A friendly conversation, one question at a time.

Let’s build your case Tell us what happened first. Sign in or create an account to save your case.

You stay in control. Nothing is sent to your care provider automatically.
Healthcare rights information, not diagnosis, treatment or legal advice. AI can make mistakes. For immediate danger, seek emergency medical help.